As the clinical enterprise has expanded, CQM has maintained its identity as an academic-based center. Clinical faculty supervise anywhere from two to six pharmacy students a month in Advanced Pharmacy Practice Experience, or APPE, rotations. Students rotating through the center benefit from CQM’s unique pharmacy learning environment by taking an active role under pharmacist supervision and sharpening their communication skills with patients in a real-world setting. In addition, the center maintains a PGY1 pharmacy residency program that introduces residents to MTM and managed care.
“MTM is a growing area of pharmacy that more and more students and graduates are considering as a career option,” Gums said. “Additionally, there are a wealth of opportunities through the CQM that can be leveraged for research and scholarly activities.”
CQM partners with the department of pharmaceutical outcomes and policy to conduct research in analytic modeling and evaluations. Through the gathering of health outcomes data, the center demonstrates the value of medication therapy management services.
Faculty, residents, postdoctoral fellows and pharmacy students are involved in multiple research projects, and CQM researchers present findings at national and international meetings, publish in peer-reviewed journals and secure external funding to support their work.
“We want to push the science of medication therapy management forward,” said Richard Segal, Ph.D., a professor of pharmaceutical outcomes and policy, associate dean for faculty affairs and a researcher associated with the center. “Our goal is to show the value of a service like MTM in helping patients reach their therapeutic objectives and solve drug therapy problems before they lead to hospitalizations or even drug-related deaths.”
As CQM pushes the boundaries of clinical innovation, education and research, it does so with one goal in mind — to improve the health and wellness of the patients it serves.
For patients fortunate enough to receive a phone call from the CQM, those 45 minutes with a reassuring pharmacist can be a lifeline to better health.